Privacy Policy
Last updated: May 2026
Airace Technologies Private Limited, operating the Emric brand (“Emric”, “we”, “our”, or “us”), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, EV charging infrastructure, mobile applications, and related services.
Information We Collect
We may collect personal information including your name, email address, phone number, vehicle details, payment information, charging activity, location data, and device information when you use Emric services.
We also collect technical and analytical information such as:
- IP address and browser details
- Charging session duration and energy consumed
- App interaction and usage analytics
- Device identifiers and operating system information
- Location-based charging station discovery data
How We Use Your Information
Emric uses your information to operate, improve, and secure our EV charging ecosystem and customer experience.
- Provide EV charging and payment services
- Manage user accounts, wallets, and subscriptions
- Improve platform performance and reliability
- Send service updates, charging alerts, and notifications
- Detect fraud and maintain platform security
- Enhance smart charging recommendations via AI
- Support host onboarding and device management
Cookies & Tracking Technologies
Emric may use cookies, analytics tools, and similar technologies to improve website functionality, personalize user experience, and analyze platform performance.
You can modify your browser settings to refuse cookies, though some features of our services may not function properly without them.
Data Security
We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no online platform or electronic transmission method can guarantee absolute security.
Third-Party Services
Emric may work with trusted third-party providers including payment gateways, analytics providers, cloud infrastructure partners, WhatsApp Business API providers, and communication services to operate our platform efficiently.
These partners are obligated to maintain confidentiality and process information securely in accordance with applicable data protection laws.
Your Rights
Depending on applicable laws, you may have rights to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request information regarding how your data is processed
To exercise these rights, please contact us at support@emricenergies.com.
Children's Privacy
Emric services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or platform functionality. Updated policies will be posted on this page with a revised effective date.